Unified Conversations

All Your Conversations in One Inbox

Stop switching between apps. Manage SMS, live chat, Facebook, Instagram, and WhatsApp messages all from a single, powerful inbox.

Connected Channels

Every Channel, One Place

Connect all your customer communication channels and never miss a message again.

Engage website visitors in real-time with instant messaging and automated chatbots.

Send and receive text messages directly from your inbox with full conversation history.

Connect your Facebook pages and respond to customer messages without switching apps.

Manage Instagram direct messages alongside all your other channels seamlessly.

Reach customers on the world's most popular messaging app with full integration.

Why Unified?

Your team shouldn't waste time jumping between platforms. Bring everything together.

Connect all your channels and respond faster than ever.

How It Works

Get your unified inbox running in minutes, not hours.

Link your Facebook, Instagram, WhatsApp, and other accounts in just a few clicks.

Set up rules to automatically assign conversations to the right team members.

Reply to all messages from one inbox with full context and conversation history.

Join thousands of businesses that respond faster and never miss a message with SmartFlowCRM.

Related Features

Discover other powerful features that work seamlessly together.

Build complex automation workflows with our drag-and-drop builder. Trigger actions based on customer behaviour, time delays, or custom conditions.

Centralise all your contacts in one place. Track interactions, segment audiences, and never lose a lead again.

Monitor your business performance with live dashboards. Track conversions, revenue, and team productivity at a glance.